Terms

Welcome to Beverly Symes Design, a leader in the creation of unique jewelry for smart, fashionable women.  Every piece is handmade from bronze or non tarnish fine silver which is 99.99% pure. Feel free to favorite this shop and pin our exceptional jewelry on your pinterest page.

Shipping

Purchases are shipped within 2 days Monday through Thursday. Orders received on Friday will ship on the following Monday. No items are shipped on weekends or holidays.

Packages are shipped via USPS first-class mail with delivery confirmation. We will e-mail the tracking number to you. For international shipments, we ship First Class International.

Buyer is responsible for custom and VAT charges.

Refunds and Exchanges

All my jewelry pieces are offered with a 20 day money back guarantee. Only regular priced items may be returned. I cannot offer a refund for sale items. Please send me an email (info@symesdesign.com) with “return request and your invoice number” in the subject line so I know you are returning an item. Return the item carefully wrapped and your refund, minus shipping, will automatically be applied to your credit card or original method of payment. Allow around seven days for the refund to show up in your account. That’s it. No explaining necessary.

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at info@symesdesign.com and send your item to: 5805 NW 30th Terrace, Gainesville, FL 32653.

Payment Policy

I except Paypal for payment. You don’t need a paypal account to use it but I highly recommend it, since it’s free and convenient.